Business/Professional Development/Prosperity Partners Seminars

LBM068: Fundamentals of a Well Planned Succession Plan
This seminar provides a basic understanding of the fundamentals involved in a well planned succession plan and how it can lead to a better transition from one proprietor to the next.
The seminar will touch on;
* basic ways of transferring a business within family, senior management or third party purchasers
* partnership agreements and what the best agreements must contain
* analyzing the next generation's or senior managements (purchasers) capabilities
* applicable to non family member transfers - identify potential conflict among family members and all of the soft skills required to guide families through this often turbulent life cycle.

Cases studies will be discussed and participants will be invited to include their own personal experiences leading to a spirited discussion. There will be high level discussion around best practices for tax planning, and methods to fund succession. Attendees will leave with a much clearer understanding of their own family dynamics as it relates to the business and how it overlaps with the personal side of the family too. We will analyze how those family members NOT in the business will be included in the discussion and contribute to greater success in the business. Further discussion on NON family transfers will be welcome.
NOTE: This will not be a financial seminar but will focus on the "on ramp" portion of how effective succession is addressed, often revolving around the more difficult discussions

LO member price: $137.50
Non-member price: $264.00
Maximum participants: 15
Location: Landscape Ontario, 7856 5th Line S., Milton
Instructor: Phil Kriszenfeld, Transitions Meditation and Consulting Group
Date: Tuesday November 12, 2019 9:00 am - 3:30 pm
LBM116: NEW-Plan to Sell: Don't Fly by the Seat of Your Tractor
Congratulations on your budding business! Now what? Sales just don’t just magically happen. You need to establish a process to make sales happen again and again
Without a specific sales process, your customers may stumble through your offerings, but with clear direction, you can move your prospects from inquiry, to proposal to purchase.
This seminar is designed to help owners, senior decision makers, sales, and service staff of landscape design, construction and maintenance companies, understand of how the following sales pipeline impacts the bottom line of any organization and why tracking the conversion rates and timelines of each of the pipeline items provide the actionable intelligence you need to sell.
Sales Pipelines
• Inquiry
• Discovery
• Proposal
• Execution
• Follow-up
• Declines
You’ll also learn the importance of tracking:
• How many customers go through your pipeline
• Who is buying from you
• What they are buying from you
• Why some have said no to you
All of these provide the clues as to where you are dropping the ball and why, and how to improve your efforts and bottom line.

LO member price: $137.50
Non-member price: $264.00
Maximum participants: 12
Location: Landscape Ontario, 7856 5th Line S., Milton
Instructor: Athena Taddei, Little Fish Big Pond Inc.
Date: Wednesday November 20, 2019 9:00 am - 3:30 pm
LBM104: Attract,Identify and Hire New Employees
Your company is only as good as the quality of employees you can Attract, Hire and Retain. Most landscaping companies are great at doing the work but may struggle at creating a systematic hiring approach.
People attending this workshop will learn "best practices" on:
*How to find candidates, where to advertise and how to "throw the net out wider" to attract more candidates
*The resume is a "picture of somebody's best attributes" and it is "buyer beware" when this is your screening tool
*Interviewing - how to conduct effective telephone and in person interviews to separate the great from the poor
*Onboarding - first impressions are critical, developing a good plan to "onboard" new staff and teach them the essentials of the position dramatically increases retention
Attendees should be ready to "roll up their sleeves", share experiences and learn new skills and systems to hire team players. This seminar is for those who do the hiring. Andrew will share a proven recruiting system that has helped over 60 landscaping, nursery and arbor companies to hire the right people to grow their business.
Note: Consider continuing with seminars Roadmap to Organizational Excellence, Selling...Be Better and Get More Customers and Leading your Team to Succeed

LO member price: $137.50
Non-member price: $264.00
Maximum participants: 25
Location: Landscape Ontario, 7856 5th Line S., Milton
Instructor: Andrew Wall, Sandler Training
Date: Wednesday November 27, 2019 9:00 am - 3:30 pm
LD035: Professional Practice & Project Management: Managing Projects from Design to Completion
Taking a landscape project from start to finish while keeping client and the contractor (or crew) happy is truly an art. Participants will learn how to manage projects as well as expectations. Beyond designing a landscape plan or the craftsmanship to execute on site, we will focus on the behind- the- scenes skills that are needed to keep on track, maintain sanity and create successful projects that will generate future business for both the designer and contractor.
Discussion and assignments will deal with the fundamentals of project management, relationships with clients, consultants, office procedures, promotional practices.
Landscape designers who want to make projects more dynamic and efficient should attend. Landscape contractors would benefit as well, as roles and relationships are a pairing both can benefit from managing more effectively. Participants will look at their current management skills and method with an eye for developing and gaining increased knowledge and process refinement.

LO member price: $137.50
Non-member price: $264.00
Maximum participants: 25
Location: Landscape Ontario, 7856 5th Line S., Milton
Instructor: Sabrina Goettler, The Site Collective
Date: Thursday November 28, 2019 9:00 am - 3:30 pm
LBM117: New- Roadmap to Organizational Excellence
Particularly important for small and mid-sized businesses, the instructor will lead this engaging seminar for owners and managers on how to create a viable,sustainable growth plan using a six-step system for identifying and correcting leadership oversights.
Planning
-Create vision and action plans
-Establish benchmarks
Positions
-Identify the best structure to achieve your teams goals
-Identify the skill sets needed
-Create and update job descriptions
People
-Define hiring, training and coaching methods
-Assess current employees
-Create training plans
Processes
-Identify and implement processes that are needed to be more effective
Performetrics
-What should be measured in each job function?
-Create dashboards
Passion
-Identify the WHY for each team member
-Re-energize leadership
Note: Participants will leave with their own copy of the book The Road to Excellence.
Note: Consider continuing with seminars, Selling...Be Better and Get More Customers and Leading your Team to Succeed

LO member price: $137.50
Non-member price: $264.00
Maximum participants: 25
Location: Landscape Ontario, 7856 5th Line S., Milton
Instructor: Andrew Wall, Sandler Training
Date: Wednesday December 4, 2019 9:00 am - 3:30 pm
LBM122: NEW-Landscape Business Success, Cutting Through The Clutter with Manage360
Managing a landscape business is onerous enough, especially when it’s all on your shoulders. You’re not alone, there’s others out there like you and there’s resources to help lighten the load.
During this one-day, intensive seminar instructors will discuss budgeting for your landscape business, managing your costbook, setting up your landscape construction, maintenance, and snow divisions for success, estimating best practices, scheduling jobs, routing crews, tracking their progress and productivity, analyzing job actual's, automating your billing, and using the information you’ve gathered to make strategic business decisions - allot because it is.
At the end of the day participants will leave with solid ideas and plans they can implement.

LO member price: $137.50
Non-member price: $264.00
Maximum participants: 20
Location: Landscape Ontario, 7856 5th Line S., Milton
Instructor: Jordan Were, Fabio Roncone, Joe Salemi – DynaSCAPE Software
Date: Thursday December 5, 2019 9:00 am - 3:30 pm
LBM123: New-Team Leader Training Seminar
Successful teams are led by high-performance coaches. Team Leader Training is an interactive seminar geared towards newly-promoted supervisors or managers who need a refresh about creating high-performance teams: alignment, prioritizing time and resources to ensure billable hours, improving communication effectiveness, inclusive coaching methods, managing team huddles, collaborative conflict resolution, fair progressive discipline and balancing productivity with relationships.
Consider continuing with How to Recruit, Motivate and Retain a Highly-Engaged Team

LO member price: $137.50
Non-member price: $264.00
Maximum participants: 20
Location: Landscape Ontario, 7856 5th Line S., Milton
Instructor: Kate Seaver, M.Sc. former VP of H/R, owner of Kate's Garden.
Date: Thursday January 30, 2020 9:00 am - 3:30 pm
LBM124: NEW- How to Recruit, Motivate and Retain a Highly-Engaged Team
Highly-engaged employees are 25 per cent more productive and earn their companies significantly greater total returns. Eighty percent of employees who quit their jobs cite lack of appreciation as the main reason. Can your business afford not to have effective recruitment, on-boarding, alignment, inclusion, motivation, recognition, training and rewards strategies? This interactive seminar will catalyze your thinking and explore strategies ready to tailor for your company.
This seminar is geared towards managers, supervisors and business owners.

LO member price: $137.50
Non-member price: $264.00
Maximum participants: 20
Location: Landscape Ontario, 7856 5th Line S., Milton
Instructor: Kate Seaver, M.Sc. former VP of H/R, owner of Kate's Garden.
Date: Friday January 31, 2020 9:00 am - 3:30 pm
LBM118: New-How to Impact Employee Retention
How do you keep great employees? While there isn’t a magic formula, we do know that organizations with exceptional culture have three key factors in common: what they are thinking, what they are saying, and what they are doing. This highly engaging and interactive workshop will explore these 3 key factors to help you gain a new perspective on this common challenge, and leave you with easy-to-use techniques and strategies that will help you impact employee retention.
Consider continuing with seminar How to Impact Performance in Real-Time
Lunch not included

LO member price: $74.00
Non-member price: $132.45
Maximum participants: 15
Location: Landscape Ontario, 7856 5th Line S., Milton
Instructor: Laura Cole, Your Latitude
Date: Monday February 3, 2020 9:00 am - 12:30 pm
LBM122-B: NEW-Landscape Business Success, Cutting Through The Clutter with Manage360
Managing a landscape business is onerous enough, especially when it’s all on your shoulders. You’re not alone, there’s others out there like you and there’s resources to help lighten the load.
During this one-day, intensive seminar instructors will discuss budgeting for your landscape business, managing your costbook, setting up your landscape construction, maintenance, and snow divisions for success, estimating best practices, scheduling jobs, routing crews, tracking their progress and productivity, analyzing job actual's, automating your billing, and using the information you’ve gathered to make strategic business decisions - allot because it is.
At the end of the day participants will leave with solid ideas and plans they can implement.

LO member price: $137.50
Non-member price: $264.00
Maximum participants: 20
Location: Landscape Ontario, 7856 5th Line S., Milton
Instructor: Jordan Were, Fabio Roncone, Joe Salemi – DynaSCAPE Software
Date: Wednesday February 5, 2020 9:00 am - 3:30 pm
LBM119: New- Cultivating a Sustainable Business with More than just a Shovel
If all things are considered equal between you and your competition with regards to service offerings and price, how do you differentiate your company, so customers will give you their business, and recruits will want to work for you.
This seminar is designed to help owners and senior decision makers of landscape design, construction and maintenance companies, gain an overall understanding of how the following 6 INTANGIBLE business pillars impact the bottom line of any organization:
*Organizational Culture
*Productivity
*Employee Engagement
*Strategy
*Processes and Training
*Marketing
Just about anyone can buy a shovel and a truck, but that doesn’t build a company that is sustainable. In 1973, 83 percent of the value of a company was based on its tangible pillars (ex. shovels and trucks) Today, 82 percent of the value of a company is based on its INTANGIBLE PILLARS. How do you want your company to be valued?

LO member price: $137.50
Non-member price: $264.00
Maximum participants: 12
Location: Landscape Ontario, 7856 5th Line S., Milton
Instructor: Athena Taddei, Little Fish Big Pond Inc.
Date: Thursday February 6, 2020 9:00 am - 3:30 pm
LBM120: New-How to Impact Performance in Real-Time
Have you met a manager who enjoys giving annual performance reviews, or an employee who enjoys receiving one? No! And with seasonal employees, you can’t wait for an annual review to impact performance – you want to impact performance in real-time on the job.
Following the cycle of Performance Improvement, this talk will explore fundamentals of how we learn new skills, and will introduce you to techniques to help you impact employee performance right then when you need it the most, not once a year in a performance review.
Lunch not included

LO member price: $74.00
Non-member price: $132.45
Maximum participants: 15
Location: Landscape Ontario, 7856 5th Line S., Milton
Instructor: Laura Cole, Your Latitude
Date: Wednesday February 12, 2020 9:00 am - 12:30 pm
LBM121: New-Deep Dive CFO Analysis: What the numbers really mean!
Do you find your self overwhelmed when looking at the numbers? Do wish to know if you are making or losing money before the end of the year? Are you tired of poor cash flow? Are you confused when speaking with your accountant and banker?
Participants will hear from one of the profession's leading firms; as he speaks first-hand on how he sees a “story” when reviewing both the Profit and Loss Statement and Balance Sheet. Taking you through a ‘tried and true’ process on what the numbers really mean. Nathan offers first hand experience with his own company, participants will learn to see their numbers in a whole new light and make better management decisions before the season is over and its too late.
Benefit to attending:
* Learn how to dissect your company like an accountant and banker
* Learn how to make excellent management decisions based on your own numbers
* Be able to benchmark Labour, Equipment, Materials, Subs and Overhead
* Give you More financial control of your company
* Become more confident as a business owner
Important: Participants will need to bring their year end Financial Statements: Profit and Loss statement and Balance Sheet as well as the reports from Quickbooks/Simply Accounting from the last three years to maximize the value of this seminar.
This seminar is for owners and managers of both new and established maintenance, construction, irrigation and snow management firms.

LO member price: $137.50
Non-member price: $264.00
Maximum participants: 15
Location: Landscape Ontario, 7856 5th Line S., Milton
Instructor: Nathan Helder, Gelderman Landscape Services
Date: Tuesday February 18, 2020 9:00 am - 3:30 pm
LD035: Professional Practice & Project Management: Managing Projects from Design to Completion
Taking a landscape project from start to finish while keeping client and the contractor (or crew) happy is truly an art. Participants will learn how to manage projects as well as expectations. Beyond designing a landscape plan or the craftsmanship to execute on site, we will focus on the behind- the- scenes skills that are needed to keep on track, maintain sanity and create successful projects that will generate future business for both the designer and contractor.
Discussion and assignments will deal with the fundamentals of project management, relationships with clients, consultants, office procedures, promotional practices.
Landscape designers who want to make projects more dynamic and efficient should attend. Landscape contractors would benefit as well, as roles and relationships are a pairing both can benefit from managing more effectively. Participants will look at their current management skills and method with an eye for developing and gaining increased knowledge and process refinement.

LO member price: $137.50
Non-member price: $264.00
Maximum participants: 25
Location: Landscape Ontario, 7856 5th Line S., Milton
Instructor: Sabrina Goettler, The Site Collective
Date: Monday February 24, 2020 9:00 am - 3:30 pm
LBM105: Selling ... Better and Get More Customers!
If you are fed up with people stealing your ideas and intelligence, pressuring you for price discounts and playing "hide and seek" then you should attend this seminar. Attending this seminar you will learn "best practices" on:
*How to qualify potential customers on the phone so you waste less time with tire kickers
*People buy emotionally and then justify intellectually - learn how to get people emotionally committed to your services
*You can't profitably compete with "Bob with a truck, mower and shovel" - learn how to sell value and stop discounting
*People buy from people that they trust, respect and like - learn "social psychology" on how to"relate to people in a manner they enjoy"
Landscape professionals have said the following. "We've raised our closing rate from 10% to 60%, "We've just closed our biggest deal ever," We have raised our prices and are still winning business."
Consider continuing with seminar Leading Your Team to Succeed

LO member price: $137.50
Non-member price: $264.00
Maximum participants: 25
Location: Landscape Ontario, 7856 5th Line S., Milton
Instructor: Andrew Wall, Sandler Training
Date: Wednesday February 26, 2020 9:00 am - 3:30 pm
LS033: New - Safety, Health and The Law
Safety, Health & the Law is a one-day seminar designed to increase awareness and working knowledge of Ontario's Occupational Health and Safety Act and regulations. Participants are guided through the sections in the Act using a variety of methods to increase learner engagement and improve understanding and retention of concepts including: exercises, self-assessment checklists, case study and video. Includes a comprehensive 76-page participant guide and a copy of the current Carswell Pocket Ontario OH&S Act & Regulations, Consolidated Edition.
This training solution meets the mandatory awareness training requirements of Ontario Regulation 297/13.
TOPICS INCLUDE:
*Introduction - The Law - Introduces participants to the Act and components of the 'green book'.
*Taking Responsibility - Introduces how each one of us plays a role in workplace health & safety.
*The Internal Responsibility System - Provides an overview of the interlocking duties, responsibilities and rights of workplace parties.
*Hazard Recognition - Identifies specific workplace hazards and regulations that apply.
*Enforcement - Explains how the Ministry of Labour enforces the Act and how to work with inspectors.
*Resources - Identifies resources that can help.
Upon Completion, Participants Will Be Able To:
*Identify why workplace health and safety is important.
*Navigate the different components of the Act and regulations.
*Recognize key definitions and duties of workplace parties.
*Identify how to recognize, assess, control and evaluate workplace hazards and review relevant regulations.
*Identify requirements for notices, reporting injuries & illnesses and keeping records.
Seminar is intended for those who are required to use the Act but are not familiar with or experienced in its application or use:
*Managers & supervisors.
*Health and safety coordinators.
*JHSC members (non-certified).
*Others responsible for health and safety in the workplace.

LO member price: $240.00
Non-member price: $275.00
Maximum participants: 25
Location: Landscape Ontario, 7856 5th Line S., Milton
Instructor: Kristin Hoffman, WSPS
Date: Friday March 6, 2020 9:00 am - 3:30 pm
LS028: Supervisor Responsibilities & Due Diligence
Supervisors play a critical role in workplace health and safety. The seminar is designed to equip supervisors with the necessary knowledge to understand their legal duties, their role as a leader, and the key concept of due diligence. Supervisors will be able to discuss, review and act on this knowledge when they return to the workplace. This seminar has been designed to meet and exceed equivalency guidelines of the Ontario's Ministry of Labour's mandatory health and safety awareness program for supervisors.
Topics include:
* Supervisor duties as defined in the Occupational Health and Safety Act (OHSA), and how these duties link with employer and worker duties.
* The rights of workers and be able to explain how supervisors support these rights
* Identify how they can contribute to making the workplace healthy and safe.
* List of sources of information about health and safety.
* Learn the importance of being a role model and leader in health and safety. This program is directed to new and experienced supervisors who want to develop and improve their understanding and leadership in workplace health and safety. Consider continuing with Landscape Ontario’s The Effective Supervisor Building Strategies for Success.
Note: Need an alternative date/location for this seminar? Visit wsps.ca. LO members will receive a 10 percent discount on this WSPS seminar. Call LO at 1-800-265-5656 to receive the password for WSPS registration.

LO member price: $168.50
Non-member price: $275.00
Maximum participants: 25
Location: Landscape Ontario, 7856 5th Line S., Milton
Instructor: Kristin Hoffman, WSPS
Date: Monday March 9, 2020 9:00 am - 12:00 pm
LBM093: New-Hiring Outside Contractors
Outsourcing work to contractors is a common workplace practice. Do you know your health and safety responsibilities as they relate to hiring outside contractors? Through the use of various activities and checklist you will learn about the basic elements that must be in place before you hire a contractor.
Consider continuing with seminar Managing Safety of On-Site Contractors
Lunch not included

Maximum participants: 25
Location: Landscape Ontario, 7856 5th Line S., Milton
Instructor: Kristin Hoffman, WSPS
Date: Wednesday March 11, 2020 9:00 am - 12:00 pm
LG009: Legal Obligations of the Landscape Employer
As an employer, you have a number of legal obligations: some imposed by statute, some by contract and some by the courts. Do you understand your legal obligations as an employer? This seminar will provide an update on a variety of employment issues, including:
Understanding legislation:
* The Employment Standards Act and why employment contracts are important
* Part time vs. full time vs. salaried; is there a difference?
* Vacation time, vacation pay, overtime pay, hours of work and breaks
Ontario Human Rights Code:
* Discrimination and harassment
* Attendance
* Accommodation
Workplace Safety and Insurance Act:
* Premiums
* Reporting
* Claims management
Occupational Health and Safety Act:
* Subcontractor considerations
* Due diligence
Dealing with workplace accidents:
* Reporting
* Ministry of Labour
* Investigation
* Potential charges
* Potential defenses
NOTE: This is an interactive seminar geared towards supervisors, human resource professionals and upper management and will discuss the above important issues and more.
NOTE: Participants are invited to email questions kathym@landscapeontario.com prior to attending so that the instructor can prepare answers for that day.

LO member price: $137.50
Non-member price: $264.00
Maximum participants: 25
Location: Landscape Ontario, 7856 5th Line S., Milton
Instructor: Representative from Sherrard Kuzz LLP Employment and Labour Lawyers
Date: Thursday March 12, 2020 9:00 am - 3:30 pm
LM002: Improved Grounds Maintenance
This popular seminar is one you should always consider attending before starting your maintenance season.
The magic behind every outstanding landscape is found in attention to detail. Knowledge is the key to quality work. This seminar will unlock some of the theory and techniques needed to attain an eye-catching landscape. Learn how those who deliver superior results are not simply doing more of the same things everyone else does; they are doing things better. Explore the details and advanced techniques needed to deliver excellent landscape maintenance in today's changing landscape world

LO member price: $137.50
Non-member price: $264.00
Maximum participants: 40
Location: Landscape Ontario, 7856 5th Line S., Milton
Instructor: Jeff McMann NPD, ISA, CLT, Mount Pleasant Group
Date: Friday March 13, 2020 9:00 am - 3:30 pm
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